Contact & Grievance Redressal

DocNearby Support, Compliance, and Grievance Desk (Kolkata Pilot)

Not for Medical Emergencies

If you or someone around you requires emergency medical attention, call 112 or 102 in India immediately or visit the nearest hospital casualty department. Support emails are not monitored for emergency triage.

Statutory Grievance Redressal

In compliance with the Digital Personal Data Protection Act, 2023 and Information Technology Rules:

Grievance & Privacy Email

grievance@docnearby.com

General Support & Feedback

support@docnearby.com

Pilot Operational Office

Salt Lake Sector V, Kolkata, West Bengal 700091, India

Response SLA: Acknowledgment within 48 hours; resolution within 30 days.

For Medical Providers & Clinics

Are you a doctor or clinic administrator wishing to register your facility or update consultation fees?

Please register your profile at Register as Provider or email your medical registration documentation to onboarding@docnearby.com.

Send us a Message

Have a question about healthcare discovery or need to report inaccurate clinic details? Let us know.